What comes in the box?
One pen holding 3 ml per pen of the Orivelle blend — tea tree oil, vitamin C and botanical oils — with a twist base and a built-in brush. Directions and the full ingredient list are printed on the box.
How is it applied?
Turn the base until formula reaches the brush, then sweep a thin coat over clean, dry nails and the skin along their edge. Leave it to dry; there is nothing to rinse. Apply in the morning and again at night.
Will I be charged again later?
No. Each bundle is paid for once. There is no subscription and nothing to cancel — order again whenever you run low.
How quickly does an order leave the warehouse?
Within 2 business days of your order. In the US a single pen ships for $4.95; shipping is included with the 3- and 6-pen bundles. Delivery estimates and local prices for the UK, EU, Germany and Canada appear at checkout.
Does it go over nail polish or acrylics?
It is meant for bare nails. Skip polish and artificial nails while you use the pen so the formula reaches the nail itself.
Is there anyone who should not use it?
The pen is for external use only and should not go on broken skin. If you have an existing skin or nail condition, are pregnant or nursing, check with your healthcare provider first. Keep out of reach of children and pets.
How does the 30-day return work?
Unopened products in their original sealed packaging can be sent back within 30 days of delivery. Contact support to register the return first. You pay the return postage and the original shipping charge is not refunded (EU, UK and Norway customers who return within 14 days receive a full refund). EU and UK customers also have the statutory 14-day right of withdrawal. See the return policy.
Delivery and orders
Where is my parcel?
Open Where is my order? and enter your order number, tracking number or the email you used at checkout. Tracking details are emailed to you as soon as the parcel is dispatched.
How do I reach support?
Write to support@orivellenails.com or use the contact page. Quoting your order number speeds things up.
How can I pay?
Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay; Klarna is available on the German checkout.
Do you ship outside the United States?
Yes — the checkout offers delivery to the United States, Canada, the United Kingdom, Germany and the EU, priced locally. Delivery estimates are in the shipping policy.